Licensing that fits how your institution works
Choose a one-time license installed on your own infrastructure, or a subscription we host and maintain for you. Every quote is tailored to your collection size, number of users and the modules you need.
Perpetual License
For institutions that need their collection data to stay on their own servers.
- One-time purchase, no recurring license fee
- Installed on your own servers and infrastructure
- 12 months of software updates included
- 3 support requests per month
- Data migration and staff training available
Subscription
For institutions that want a fully managed platform with no servers to maintain.
- Hosted and maintained by our team
- Always on the latest version, updates included
- 6 support requests per month
- No installation or server upkeep on your side
- Data migration and staff training available
Enterprise
For multi-site organisations, networks of institutions and public bodies with specific requirements.
- Hosted or on-premise, your choice
- Support terms set by agreement
- Custom integrations and migration scope
- Dedicated point of contact
- Terms aligned with your procurement process
All plans are quoted individually. Pricing depends on collection size, number of users and the modules your institution needs.
What each plan includes
| Perpetual License | Subscription | Enterprise | |
|---|---|---|---|
| Deployment | Your own servers | Hosted by us | Hosted or on-premise |
| Payment | One-time | Monthly | By agreement |
| Software updates | 12 months included | Always included | By agreement |
| Support requests | 3 per month | 6 per month | By agreement |
| Server maintenance | Your IT team | Handled by us | By agreement |
| Data migration | Available | Available | Scoped per project |
| Staff training | Available | Available | Scoped per project |
Frequently asked questions
What is the difference between the license and the subscription?
The Perpetual License is a one-time purchase installed on your institution’s own servers and includes 12 months of updates. The Subscription is hosted and maintained by us, billed monthly, and always runs the latest version.
Why don’t you publish prices?
Institutions differ widely in collection size, number of users and the modules they need. We quote individually so you only pay for what your institution will actually use.
What counts as a support request?
Each question or issue you raise with our support team counts as one request, whether it is a technical problem, a how-to question or a configuration change.
Can we migrate our existing records?
Yes. Migration from spreadsheets and legacy databases is part of our implementation process, and its scope is agreed during the initial consultation.
What do we need to run the software on-premise?
Server requirements depend on your collection size and number of users. We confirm the technical requirements with your IT team before installation.
Is the subscription suitable for public institutions?
Yes. The hosted subscription removes the need for in-house server administration, which suits institutions with limited IT staff. For specific procurement or data-residency requirements, the Enterprise plan can be tailored.
Not sure which option fits?
Book a demo and we will recommend the right licensing model for your institution.